Daintree Rainforest Village – Terms & Conditions
TERMS AND CONDITIONS
Acceptance of an accommodation booking at Daintree Rainforest Village is acknowledgement and agreement to these terms and conditions.
The tariff is based on the number of guests for the specified time and duration. All tariffs are shown in Australian Dollars (AUD) and are inclusive of GST. Please note that tariffs may change and a price is not confirmed until the booking is finalised and deposit paid.
To secure your booking we require payment of your first night’s stay as a non refundable deposit. The outstanding balance for continuing stay must be paid upon arrival. We accept cash, Eftpos, Visa and MasterCard.
Please be aware that your deposit is non-refundable. No refunds are given for early departures or cancellations once you have arrived.
We make every effort to work with our guests if they work with us and we will try to accomodate emergencies and extenuating circumstances where possible.
We do not refund because of rain.
Guests who arrive later than their booked date will forfeit the cost of the unused nights. Failure to advise of your cancellation, or if you do not arrive by 11am on the day after your scheduled date of arrival, may result in your booking being cancelled without any refund to you.
Check in is available from midday. Queensland Law requires all persons must register at the office upon arrival before proceeding into the camp grounds.
ALL VISITORS must register at the office.
Persons under 18 years of age must be accompanied by a parent or guardian.
REFUSAL OF ENTRY
We reserve the right to refuse entry into the camp grounds. A full refund will be issued under such circumstances.
We have a selection of unique rainforest campsites and we strive to meet your requests, however, please note we do not guarantee sites.
Sites are allocated at the discretion of the park management who reserve the right to move a booking to a similar site without notice.
Changes may need to occur to accommodate other bookings or maintenance issues.
DAMAGE AND BREAKAGE
All damage is to be reported and paid for by the guest. Faults and damage discovered by the guest must be reported within one hour of arrival or we may consider the damage to be the responsibility of the guest.
NOTICE TO LEAVE
Management reserves the right to TERMINATE OCCUPANCY at ONE HOURS NOTICE for IMPROPER BEHAVIOUR with NO REFUND.
IF YOUR GROUP IMPACTS THE PEACEFUL ENJOYMENT OF OTHER GUESTS, YOU MAY BE LIABLE TO REIMBURSE ACCOMMODATION FEES FOR THOSE WHOSE STAY HAS BEEN DISRUPTED.
By booking a site at Daintree Rainforest Village you acknowledge and agree to abide by the following CAMPGROUND RULES.
- Maintain respectful noise levels during arrival, departure and especially between 9pm to 7am.
- Speed Limit is Strictly 5 kph
- No generators in campground
- No smoking or pets in camp kitchen, bathrooms or laundry
- No chemical toilet dump in the camp toilets
- Pets must be on leads at all times
- No car washing
- No laundry to be strung on trees or plants
- No Drone operation without express permission by management
- No guest or visitor is to disturb the natural environment or the created landscapes and gardens.
BOOK NOW Call one of our friendly staff on 07 4098 9015 or